The touch screen thermostat itself seems to be the only issue. An option to purchase transferability of your Registered Limited Warranty is available. If the display on your thermostat is blank, try these few steps to see if that resolves the problem. It was working fine until today. When I manually emptied the water tank in the pump the thermostat started working again. Page 1 Trane XL824 Connected Control TCONT824 Installation Guide WORKS WITH ALL phases of this installation must comply with NATIONAL, STATE AND LOCAL CODES IMPORTANT — This Document is customer property and is to remain with this unit. Applying Screen Lock will cause the screen to lock after 1 minute of inactivity. The original from Trane installed along with a new system developed a problem. 67% Upvoted. 73 Likes. These have turned out not to be reliable for me. Trane XL824 Smart Control User Guide The XL824 is an easy-to-use, programmable control with a color touch-screen. Some thermostats will also auto-dim the screen at certain times of the day or when there is too much light around it. When connected with Nexia™ I can lower the heat settings but I can't put them higher. Title: Trane XL824 Connected Control TCONT824 Installation Guide Author: tylp Created Date: 2/11/2015 10:46:54 AM The Trane TCONT824 (XL824) smart contraol has a 4.3" color touch screen and offers a full featured and easy to use interface. This Trane touch-screen smart thermostat connects you with your home even when you're away. Diagnosing a blank thermostat screen. Your thermostat is a small but important device. Most modern thermostats are powered by the transformer in your air handler or furnace. Dealer said Thermostat had to be replaced, known issue with these units. Trane XL824 Smart Control User Guide The XL824 is an easy-to-use, programmable control with a color touch-screen. Does the screen turn on momentarily only for it to turn off again? The thermostat is a crucial part of your home’s HVAC system: you can’t control your air conditioning and heating without it! Update amazon now offers a free smart home consultation I recently acquired a Trane XL824 touch screen thermostat about 5 months ago. The touchscreen is all mixed up (by that I mean.....) that when I press something, the item to the left of that is highlighted. Read these advantages to understand why this thermostat is an excellent choice! 10 Year limited warranty on internal functional parts; If the product is not registered within 60 days of installation, Trane’s Base Limited Warranty terms will apply. I am just starting the heating season and noticed that the thermostat is reading 4 degrees warmer than my other thermometers. Just curious if anyone has had any luck. 5. This guide applies to: Trane XL824; Trane XL850 ; American Standard Gold 824 (Gold XV) American Standard Platinum 850 (Platinum XV) Step 1: Access the Schedule screen. All other settings will remain locked. New comments cannot be posted and votes cannot be cast. If you have any questions or need assistance, please contact Nexia® Customer Support via email at help@nexiahome.com or call 1-877-288-7707, Monday-Friday 9 AM – 8 PM ET and Saturday-Sunday 10 AM – 5 PM ET. Thermostat Troubleshooting – Blank Display Screen. Alert Code is present. 3. Don’t fret. Screen Lock Screen Lock allows you to lock the screen so users can’t make unwanted changes. In some homes, an air conditioner or furnace can trigger a safety switch and turn off the thermostat entirely if any damage has been detected. The XL824 works with most traditional HVAC systems to optimize whole home comfort and may be used to enhance cooling dehumidification when installed with Trane’s variable speed indoor products. These instructions do not cover all variations in systems or provide for every possible contingency to be met in connection with the installation. To avoid making permanent changes to the system NEVER press " … When connected with Nexia™ Home Intelligence, you can control your home’s heating and cooling system and up to 230 separate Z-Wave devices from a smart phone, PC or tablet from virtually anywhere. This thread is archived. If the thermostat screen is still blank/white/black, contact your HVAC dealer to have them inspect your thermostat and wiring. ComfortLink II™ XL 850 Connected Control User Guide The XL 850 is an easy-to-use, programmable control with a color touch-screen. Check the Alert icons in the diagnostic screen. This guide will help you 1) Check wiring between R & B to see if R & D or B & D have been reversed. share. Find great deals for Trane XL824, 4.3" Color Touch Screen WiFi Thermostat NEW IN BOX! These instructions do not cover all variations in systems or provide for every possible contingency to be met in connection with the … Thermostat displays an alert code on the screen. Let’s start putting the unit into action and schedule our preferred temperature for every day of the week through this simple process. The first time the dealer replaced it under warranty. It is also a z-wave bridge, but you can't use it on the HE, if you want weather. The thermostat controls a 95% efficient furnace. How to Program Your Thermostat Schedule in a Trane XL824. Press and hold the “Menu” button for 5 seconds to My Honeywell thermostat THM5421 had a blank screen when the water pump stopped working. There is a downfall though, and that is all the unappealing fingerprints that are often left on the screen. How do I calibrate Trane XL824 thermostat touch screen? 1456 Hello everyone. The water pump filled up and did not empty automatically. 04-12-2020, 11:24 PM #4. billygoat22. Has your thermostat gone blank? The Safety Switch Was Triggered. Contains:-Control-Sub-base-Mounting Screws-Nylon drywall anchors-Installation Guide-Quick Start Guide I was able to get it connected to the HE, but the generic z-wave thermostat driver doesn't seem to work. Trane XL824 Connected Control ALL phases of this installation must comply with NATIONAL, STATE AND LOCAL CODES IMPORTANT — This Document is customer property and is to remain with this unit. best. Is anyone using the XL824? Posted at 11:19h in Air Conditioning by jlbadmin 0 Comments. Power stealing thermostats get their power from the transformer. The screen stopped working last week, and we don;t really play with it at all so not sure how many times we have actually touched the screen. We had to pay for the service visit but the Thermostat was covered under Trane's 10 … Trane's XL824 Connected Control thermostat has a great display and controls Z-Wave devices, but you'll need a paid Nexia account to realize its full potential. If your thermostat screen has gone blank, and your thermostat runs on batteries, the first thing you should try is replacing the batteries with a fresh set. Ensure that your furnace door is closed securely and see if that fixes the problem. They look sleek and are very impressive in their capabilities. To create or update schedules directly from your XL824/850/1050 or 950, click here I have the same Trane XL824 thermostat installed this spring with a new HVAC system. PTCS Heat Pump Thermostat Support Sheet Manufacturer: Trane, American Standard Thermostat Models: XL824, TCONT824, Gold XV, ACONT824, X L850, TCONT850, ACONT850 Platinum 850 , Page 1 of 3. Why Your Thermostat Screen Has Gone Blank. Optional Extended Warranties are available. Some thermostats, particularly Honeywell thermostats, will go blank if the furnace door isn’t completely closed. 2) Check transformer for 24VAC output. We just moved into a home with Nexia but the thermostat touchscreen is out of whack. To create or update schedules using the mobile application, click here. Touch screen thermostats are very popular in this high tech day in age. Are you considering the Trane XL824 Thermostat? Tripped circuit breaker. Check the circuit breaker and reset if necessary; Check to make sure the power switch at the heating & cooling system is … A few issues may lie behind the fearful “Blank Screen of Doom.” Some are easy to solve; others will take the knowledge and training of a professional HVAC technician. TCONT824AS52DB. I adjusted the bias in the settings menu to -4 and that works. The possible reason your thermostat screen can go blank is a loss of power to the furnace. Trane XL824 Registered Limited Warranty Details. The Trane XL624 Z-Wave Thermostat is an innovative programmable, touch-screen smart thermostat control that is compatible with any brand of standard central heating and air conditioning systems. Sort by. 1 comment. Display will not come on: Loss of 24VAC between R & B at the thermo- stat. It seems to all be integrated in the Nexia solution. In rare cases, the … QUESTION. 4. Finally, Trane offers a 10-year warranty along with the product. Creating and updating schedules on a Trane® or American Standard® XL824/850/1050 or 950 WiFi thermostat can be done from the thermostat, from the web portal, or from the mobile app. When connected with Nexia™ Home Intelligence, you can control your home’s heating and cooling system and up to 230 separate Z-Wave devices from a smart phone, PC or tablet from virtually anywhere. For a permanent fix the pump had to be replaced. Furnace Door is Open. If your thermostat is one of the latter, a blank screen probably means the batteries have gone dead. The issue may be that the circuit breaker for the thermostat has tripped. A tripped circuit breaker that affects the thermostat may have tripped and cut off power. Provides for monitoring and setting the thermostat from the screen of the thermostat or the screen of a computer or smart phone. This guide will help you Shop with confidence on eBay! Remove the front plate of the thermostat from the wall to find the batteries and change them. Title: Trane XL824 Smart Control TCONT824 Installation Guide Author: tylp Created Date: 4/10/2014 12:37:09 PM save hide report. Turning on Guest Access allows users to make up to 5 degree changes to setpoints. Without it, you wouldn’t be able to turn your air conditioning system on and off, or program your cooling and heating settings to your liking. I have not ever seen it run at 100% fan. If you are experiencing heating or cooling problems, or if your thermostat screen does not appear normal, please contact your local dealer for immediate assistance. Trane thought ahead and made a setting to clean your Trane thermostat. 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